We offer a quick and easy return process.

If you receive a wrong, damaged, or defective item, please contact us within 20 minutes of delivery with photos of the product and your order details.

📧 Email: engrorider@gmail.com

📞 WhatsApp/Call: +92 322 9371067

Return Options

- You can request a return by contacting us through WhatsApp, phone, or email.

- If you prefer, you can visit Engro Market, and our team will help you complete the return process.

Return Conditions

- The item must be unused and in its original condition.

- Proof of purchase or order details may be required.

- Perishable goods such as food, fruits, vegetables, dairy products, and frozen items cannot be returned unless they are damaged, expired, or the wrong item was delivered.

Cash on Delivery (COD)

- All orders are processed on a Cash on Delivery (COD) basis.

- Refunds for approved returns will be arranged after verification of the returned item.

Refunds

Once your return request is approved and the item is inspected, we will process your refund as soon as possible.

For any questions regarding returns or refunds, please contact:

📧 engrorider@gmail.com

📞 +92 322 9371067

Engro Rider – Fast & Reliable Delivery Service